F.A.Q.S.

Why to travel in Paikiki explorer?

Is an agency that works with knowledgable, experienced Tour Guides , really cares about the porters´ welfare, is environmentally sensitive and believes strongly in sustainable tourism in general.

How do I start booking my tour in Peru?

To get started right away you can use our Live Chat option for instant online messaging with one of our travel specialists, or call us directly.

What does the booking processes involve?

After requesting your quote one of our travel specialists will contact you with a preliminary itinerary. From this point on you will work directly with your travel specialist through instant chat and/or telephone.
Your specialist will keep working with you on the details until you're entirely satisfied, and we will then proceed to book your tour and arrange payment of the deposit.

What kind of clothes should I pack for my vacation?

The type of clothing you need to bring depends on the type of vacation you are taking and the destinations you will be traveling to. Seasons will also be an important factor (remember that southern hemisphere countries experience the inverse of the seasons in the northern hemisphere).
If traveling to the Andes you can generally expect high temperatures at day and cold at night. When traveling in this region we suggest you dress in layers which can be easily taken off or added as needed. A number of fine quality alpaca and llama woolen goods are available in the region. Travelers often choose to pack minimal warm clothing so as to have enough luggage space for the warm clothes they intend to buy in the Andes.

What type of luggage should I bring ?

One should generally bring the type of luggage one feels comfortable with carrying. If you plan on doing the Inca Trail we advise you to bring a comfortable backpack. Keep in mind that there are many cobblestone streets in Peru and luggage with wheels can, at times, be cumbersome and difficult to maneuver.
Remember to pack a small day pack with you in which to keep your valuables. If possible it is highly recommended that one brings a money-belt to store your cash, cards and passport.
Always check the weight restrictions of the airlines that you are flying with, for both domestic and international flights, and bear in mind that the Machu Picchu train also has luggage restrictions.

What are the symptoms of altitude sickness?

Altitude sickness is a common problem for visitors to areas of Peru, Chile, and Bolivia.
Headaches are the primary symptom of altitude sickness, though this can also be a sign of dehydration. A persistent headache at a height of about 2000m and above combined with any of the following symptoms could indicate altitude sickness:
Dizziness, fatigue, diarrhea, insomnia, pins and needles, persistent shortness of breath, swelling of hands, feet or face, nosebleeds or nausea and lack of appetite.

How can I avoid altitude sickness?

Coca tea is readily available in Peru and Bolivia and can help rid feelings of nausea associated with altitude sickness - although this does not work for everyone. Diamox is commonly used by visitors from the US and is a recommended product, as are Sorochi or Grovol, both of which can be purchased over-the-counter upon arrival in most airports.
We also recommend eating light meals when you first arrive in a high altitude area and avoiding strenuous physical activities until you have acclimatized.

Can I take my baby/child to high altitude areas in Peru?

Every child is different and we strongly recommend you consult your doctor before traveling anywhere.

What precautions should I take when it comes to eating and drinking in Peru?

Drinking bottled water is strongly recommended. Tap water can contain amoebae and parasites, so it is much safer to stick to bottled, treated or boiled water. Ice along with salads or fruits washed in tap-water should likewise be avoided.
It is also important to eat well-cooked food and in general avoid eating street food.

In case a problem arises during my tour who should I contact?

All of our tours run very smoothly and in the unlikely event that a problem does arise,send a instant online messaging with one of our travel specialists, or call us directly.

Do you have any Peru safety guidelines that I should follow?

Safety is fundamental to the success of any trip and staying alert, not taking unnecessary risks, and using common sense are the best ways to prevent an unwanted situation. Avoid petty theft and pickpockets by not interacting with strangers who seem suspiciously friendly or pushy, as well as anyone trying to get your attention while you are carrying bags or equipment.
In all dealings with the police be formal and polite.
Always carry your passport or a photocopy when walking around a town or city. In some circumstances, a policeman may suggest (possibly in an intimidating manner) that a situation could be resolved by making a payment, in this situation you could ask to speak to their supervisor or call us for help and advice.

Are airport taxes included, and if not how much should I expect to pay?

Peru Airport Taxes
Domestic USD 6.15
International USD 30.25

Do I need to arrange a visa before I travel to Peru?

Peru Visa Requirements
United States
US nationals do not require a visa for touristic stays of up to 183 days in Peru. A valid passport is needed.

Canada
Canadian nationals do not require a visa for touristic stays of up to 183 days in Peru. A valid passport is needed.

Europe
British nationals do not require a visa for touristic stays of up to 183 days in Peru. A valid passport is needed.

Australia
Australian nationals do not require a visa for touristic stays of up to 183 days in Peru. Holders of APEC Business Travel Card do not require visa provided the back of the card states that it is valid for travel to Peru.

New Zealand
New Zealand nationals do not require a visa for touristic stays of up to 183 days in Peru. Holders of APEC Business Travel Card do not require visa provided the back of the card states that it is valid for travel to Peru.

South Africa
South African nationals do not require a visa for touristic stays of up to 183 days in Peru. A valid passport is needed.


Passport/Visa Note: All travelers require return or onward tickets, all documents required for onward travel and proof of funds. If travelling for business purposes, a visa is required. Visas cannot be obtained on arrival. It is highly recommended that passports have at least six months validity remaining after your intended date of departure from your travel destination.

Do I need to be fit to do some treks?

Yes. As all our treks (the Inca Trail, Salkantay, Ausangate etc.) are moderately difficult, long and mountainous, we highly recommend that you are relatively fit - and acclimatised - before undertaking them (stair master helps!). During the months (or at the very least, one month) before your trip, you should take regular, moderate exercise. We want you to have an amazing experience and the fitter you are, the more enjoyable the treks will be.

Since we go over heights of 4200m/13750ft to 5200m/17000ft during these treks, we also strongly suggest that you stay in Cusco (3334 metres/10900ft) or another high altitude city (Arequipa (2320m/7586ft) Puno (3850m/12589ft) for some days before leaving on any of these adventure trips. It generally takes 4 weeks to fully acclimatise, however a 4 to 5 day period in a high altitude city will give your body time to adjust and reduce the possibility of altitude sickness affecting you.

Some recommendations to help your body acclimatise are:
• Avoid over-exerting yourself when you first arrive (however, some gentle activity during the day is better than sleeping)
• Eat lots of carbohydrates
• Drink lots of fluids
• Avoid cigarettes and alcohol
• Avoid taking sleeping pills
• Drink coca (ancient traditional leaf) tea.

Why do I need to book inka trail in advance and how far in advance should I book?

Due to regulations brought in in 2002, the Inca Trail (5, 4 or 2 days) is limited to 500 people per day (including Guides, porters and cooks). It is therefore necessary to book in advance to guarantee a place on the date you want to leave. For Inca Trail treks in the high season (May,June, July, August and September) it is advisable to book at least 5 months ahead.

How can I book a place on the trail?

Sending your main Departure date and back up date :
You must provide us a main date and a back up date. By providing us with a main date and a back up date for your trek (classic Inca Trail, Lares, Salkantay, etc) you automatically authorized. Paikiki Explorer to use either of these dates for your reservation. Paikiki Explorer within the next 48 hours (after you have sent us your booking form and confirm deposit was made) will send you an electronic receipt confirming your trek has been officially booked and also to confirm the exact departure date of your trek.

If you want to confirm your reservation:
Send us the following information:
- Full name
- Gender
- Date of birth
- Passport number (it is important that we receive the passport number that you will use whilst on the trek; please advise if you think you will change your passport before you do the Inca trail)
- Nationality.

Group or Private Service?

The service is a confort group travel where yu meet people from different nationalities, of different ages, gender, different level of fitness, etc. If you are two people (or couple) who wish to share a tent, we will arrange that for you. For singles who are traveling alone, they will be paired with another single traveler of the same gender for sharing a tent.

You do not have to stay with the group during the day while trekking -- but you meet up for lunch & at campsites in the afternoon or evening. As a couple, you share a tent (just the two of you). The tents are designed as 4-person tents, but only two people share a tent, which leaves room for your gear inside.

Private Service It is a special service (no other people you don't know/want will be part of your trip except your own pre-selected group (you could be honeymooners, a family, a group of friends, etc. ) it's all inclusive to spoil you! It is normally a small group (but can also be a big group). In this service are Included the porters who carry up to 7 kilos of your personal belongings in duffle bags (provided by the agency). No need to pay for extra porters! this tour also helps you to pace yourselves a bit more as you are not part of a big group!

Once I have booked my place on the trail, can I change my departure date?

No. Unfortunately once your reservation is officially confirmed with the Inca Trail Authorities (INC Reservation Office) it is not possible to change or postpone your departure date. You would need to make a new reservation with a new deposit for your new date (this date needs to be one which is at least 5 days before or after your prior departure date). Please note that this is not an agency decision but a local authority regulation.

The deposit amount is:
US$200 per person for Inca Trail only or any alternative trek
US$265 per person for Inca Trail + Wayna Picchu or for the chosen Alternative trek + Wayna Picchu).
Please confirm if you want to climb Wayna Picchu (the 45 minute climb near Machu Picchu site) as it needs to be booked well in advance too; this is US$65.00 per person there are 2 time sessions: 7 - 8am or 10
-11am this also needs to be specified although you need to be flexible to either time. Please note, if you get the permits for the 7am start you will probably have to miss the Machu Picchu guided tour.
Let us know if you have any special dietary requirements or medical conditions that we should know about.

Why Do I need a back Up date?
this will allow us to book you immediately if necessary (i.e. if there are no spaces for your preferred date). This avoids delays in sending and responding to emails and the possibility of missing a booking for even your alternative date.

Why do I need to send a deposit?

We use your deposit (Non- refundable) to pay official fees when making your official reservation. For example, we need to pay tourist and porters entrance fees and taxes (19%). We also use it to secure cooks, porters and horses for our different treks.

What options are there to pay the deposit?

1) Western Union (for alternative treks and for Inca Trail reservations) is the safest and fastest way to wire money (especially when availability is changing very quickly and reservations need to be made ASAP!).
You can send money from anywhere in the world in a few minutes or online through www.westernunion.com.

2) Paypal: (for alternative treks and for Inca Trail reservations)

Choose the option send money to: paikikiexplorer@hotmail.com

Please add 7% to the amount of deposit you are sending and confirm by email that you have sent your payment this way. Choose the option send money to: paikikiexplorer@hotmail.com - reservas@paikikiexplorer.com
Please add 7% to the amount of deposit you are sending and confirm by email that you have sent your payment this way.

Where are the other people in the group from?

You will find all our groups to be very mixed in: age, gender, nationalities. There are cases when our groups consist of only older people and in other cases only younger people but as an agency we can't guarantee how old or where our tourists will be from.

What if I get ill and need to turn back?

We have a very low rate of people turning back once on the trek.Our priority is to help you complete it; all our guides are properly trained and carry a first aid kit and a bottle of oxygen for emergencies. Please do not think about this (you are in good hands!)

If you choose to do the Inca trail, we want it to be the crowning experience of your South America trip. We therefore have some recommendations for a quieter trek:
• As the dry highland months coincide with the high tourist season (due to vacations in North America and Europe) there are generally a lot of tourists on the Inca Trail at this time. If you want to avoid the crowds and have a more relaxing trail, we suggest that you hike it in March, April, May, October or November, although there is a possibility of rain in these months.
• Another alternative to avoid crowds is to hike the trail in * 5 days and 4 nights . During this tour, you will have more time to 'take it easy' and explore the trail (Inca Sites, flora, bird-watching etc.). You camp in places behind the normal campsites, where fewer people camp and as you are camping at higher altitudes, the views of mountains and sunrises will be amazing. (Please note that due to the higher altitudes, these campsites are a little colder than those on the 4 day Inca Trail.)

* This 5 day, 4 night Inca Trail is also suitable for older people or anyone who wants to walk a little bit more leisurely.

Vaccines for Peru?

Some recommended vaccines for Peru include:
Yellow fever if you are going to the jungle areas ( Puerto Maldonado, Manu,Tambopata,Iquitos,etc). The Health Ministry has recently informed that no cases of yellow fever have been reported for the past 15 years, but the vaccination is still a local requirement. You could be requested to show a certificate upon arrival to Puerto Maldonado.
You should take the vaccine at least 10 days prior to arrival to Peru. If for any reason , you do not take it in your country, you may take the shot at the Jorge Chavez International airport.
You should also ask your doctor about the possibility of taking extra precautions and take shot s for diphteria , tetanus, typhoid, polio or Hepatitis A & B. Most of these vaccines you would have taken them anyway in your own country.

Emergency phone numbers:
Emergency phone number in the whole of Peru is : 105 (not 911)


Airport (International and National Flights) : 511-6055

Main Embassies :
USA 434-3000
Australia 222-8281
Great Britain 617-3050
New Zealand 422-7491
Canada 444-4015
Germany 212-5016


Have a wonderful Peru trip!!